2021 Honda CR-V Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

7 common questions answered

What are the known NHTSA recalls for a 2021 Honda CR-V Hybrid?
The NHTSA has issued 1 recall affecting the 2021 Honda CR-V Hybrid for a DC-DC converter that can stop recharging the 12-volt battery, possibly causing loss of drive power. This recall affects the vehicle's battery/DC-DC converter system and may cause a sudden loss of drive power, increasing crash risk; Honda recall K9E covers software updates to the power converter unit (PCU). For NHTSA details and official records see NHTSA.gov; Nalley Honda can also verify recall status and provide the free manufacturer repair.
How do I check if my 2021 Honda CR-V Hybrid has an open recall?
You can check your VIN at NHTSA.gov or contact Nalley Honda and we will check the recall status for free. Provide your 17-character VIN when you call or bring the vehicle in and our factory-trained technicians will confirm any open recalls at no charge. If you prefer, you can schedule service online and we will run a complete recall and safety check when you arrive.
How much does a 2021 Honda CR-V Hybrid recall repair cost?
Recall repairs are free — manufacturer recall work is performed at no cost to the owner. For the DC-DC converter recall (Honda recall K9E) Honda will update the PCU software free of charge at a certified dealer like Nalley Honda. We also offer service specials and service financing to help with non-recall maintenance if needed; ask our service team about options when you schedule service.
Can I get my 2021 Honda CR-V Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a certified franchise dealer to guarantee OEM parts and manufacturer software updates; the safest option is a factory-authorized dealer like Nalley Honda. Manufacturers direct dealers to apply specific software updates and use OEM diagnostic tools; independent shops may not have the exact factory software or access to official recall procedures. To ensure the recall is logged with Honda and NHTSA and to protect warranty and resale value, contact Nalley Honda in Union City, GA to schedule appointment with our factory-trained technicians.
How long does a 2021 Honda CR-V Hybrid recall repair take?
Repair time varies by recall work but the DC-DC converter software update typically takes a short service appointment — often less than a few hours. When you arrive at Nalley Honda our technicians will confirm the exact work needed and provide an estimated turnaround time; in many cases the update is completed the same day. We recommend you schedule service in advance; check our current service specials and ask about service financing if you need flexible payment options.
Does an open recall affect my 2021 Honda CR-V Hybrid's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in and resale value because some buyers and dealers verify recall status before purchase. Having recall repairs performed and documented by Nalley Honda protects resale value and reassures buyers that necessary safety work was completed using OEM parts and factory-trained technicians. To protect your vehicle value, consider getting recalls resolved now and visit our trade-in appraisal page to start a valuation at sell-your-car-online.htm or schedule service to confirm recall completion.
2021 Honda CR-V Hybrid Recall Summary
Data above is sourced from NHTSA records. To resolve this recall at no cost, schedule service with Nalley Honda in Union City, GA or call our service department; repairs will be performed by factory-trained technicians using OEM procedures.

Recall Service & Dealership Highlights

Recall Summary

1 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

Defect

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Find Out If We Can Help

Free recall check · No appointment needed

Battery1
FREE1 OPEN RECALL

Defect

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Find Out If We Can Help

Free recall check · No appointment needed